Shipping

Processing Times

Express Post orders are always given priority. Usually sent same day if placed before 1pm, excluding weekends and Monday.

Regular orders are dispatched in 1-2 days.

Australian Domestic Shipping

Free shipping for Australian orders over $55

Flat rate shipping of $7.95 on all orders under $55

Express Post is available for $9.95.

Please note that orders valued over $300 will require a signature.

We use Australia Post, which usually take 1 - 3 days for domestic metropolitan delivery.  Delivery times for country areas may vary.  Please see Australia Post's calculator

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

Western Australia is usually 2-4 days.

You will be sent a tracking number for your order once shipped so that you can trace your parcel.

Shipping Destinations

TULIO ships to 

  • Australia
  • New Zealand
  • Papua New Guinea
  • United Kingdom
  • Ireland
  • United States
  • Canada
  • Germany
  • Singapore
  • Thailand
  • New Caledonia
  • Fiji

New Zealand

Free Shipping for New Zealand orders over $120 NZD 

$13.50 NZD Flat Rate on all New Zealand orders $119.99 NZD and under.

We ship daily to New Zealand and use either Aus Post or DHL Parcel Plus, delivery times vary from 3-7 days.

This delivery is fully traceable with your tracking number.

Papua New Guinea

Free Shipping for Papua New Guinea orders over $150 AUD

$12.95 AUD Flat Rate on all Papua New Guinea orders $149.99 AUD and under.

We use Australia Post Pack and Track, which usually takes 3 - 10 days for delivery to Papua New Guinea. You will be sent a tracking number for your order once shipped so that you can trace your parcel.

US

US orders over $100 USD

  • Free International Express Shipping
  • Approximately 4 - 6 business days.

US orders under $100 USD

  • $8.95 USD Flat Rate
  • Approximately 4 - 16 business days

We use either Aus Post or DHL Express services that have a 5 - 15 business day delivery time once the order has been shipped (shipping time varies per destination).

This delivery is fully traceable with your tracking number.

Please note that this does not include customs processing delays.

Canada

Canadian orders over $250 CAD

  • $10 CAD flat rate international shipping
  • Approximately 6 - 27 business days.

Canadian orders under $250 CAD

  • $29.95 CAD flat rate international shipping
  • Approximately 6 - 27 business days

We use either Aus Post or DHL Express services that have a 5 - 15 business day delivery time once the order has been shipped (shipping time varies per destination).

This delivery is fully traceable with your tracking number.

Please note that this does not include customs processing delays.

UK & Ireland

Free International Express Shipping for UK orders £100.00 GBP and over.

£8.95 GBP Flat Rate on UK orders £99.99 GBP and under.

We use either Aus Post or DHL Express services that have a 5 - 15 business day delivery time once the order has been shipped (shipping time varies per destination).

This delivery is fully traceable with your tracking number.

Please note that this does not include customs processing delays.

Germany, Singapore, Thailand, Fiji and New Calendonia

$10 Shipping for International orders over $250 AUD.

$35 AUD Flat Rate on all INTERNATIONAL orders $250 AUD and under.

We use either Aus Post or DHL Express services that have a 5 - 15 business day delivery time once the order has been shipped (shipping time varies per destination).

This delivery is fully traceable with your tracking number.

Please note that this does not include customs processing delays.

International Taxes and Customs Charges

International customers may be required to pay sales tax, duty and/or customs charges. 

All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge.

Taxes and customs charges differ depending on the country and state of the shipping address.

We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.

TULIO is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.