Shipping policy

 

Shipping

FREE STANDARD SHIPPING FOR ALL AUSTRALIAN DOMESTIC ORDERS OVER $100

FREE EXPRESS SHIPPING FOR ALL AUSTRALIAN DOMESTIC ORDERS OVER $150

Domestic Shipping

Free shipping for Australian orders over $100 

Flat rate shipping of $8.95 on all orders under $100

Express Post rate of $12.95 available for all orders

Please note that orders valued over $300 will require a signature.

We use Australia Post &n Aramex, which usually take 1 - 3 days for domestic metropolitan delivery.  Delivery times for country areas may vary.  Please see Australia Post's calculator

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

Western Australia is usually 2-4 days.

You will be sent a tracking number for your order once shipped so that you can trace your parcel.

Processing Times

We generally ship orders next day.

Express Post orders are always given priority. 

Please also note that business days do not include weekends or public holidays. 

Shipping Destinations

TULIO ships to Australia, New Zealand, Papua New Guinea, Singapore, Fiji, United Kingdom, United States and Canada.

New Zealand

Free Shipping for New Zealand orders over $130 AUD 

$12.95(AUD) Flat Rate on all New Zealand orders $129.99 AUD and under.

We ship daily to New Zealand and use either Aus Post or DHL Parcel Plus, delivery times vary from 3-7 days.

This delivery is fully traceable with your tracking number.

Papua New Guinea

$25(AUD) Flat Rate.

We use Australia Post Pack and Track, which usually takes 3 - 10 days for delivery to Papua New Guinea. You will be sent a tracking number for your order once shipped so that you can trace your parcel.

UK, US, Canada, Singapore, Fiji and New Caledonia

$35(AUD) Flat Rate.

We use either Aus Post or DHL Express services that have a 5 - 15 business day delivery time once the order has been shipped (shipping time varies per destination).

This delivery is fully traceable with your tracking number.

Please note that this does not include customs processing delays.  

International Taxes and Customs Charges

International customers may be required to pay sales tax, duty and/or customs charges. 

All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge.Taxes and customs charges differ depending on the country and state of the shipping address.

We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.

TULIO is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.