FREE STANDARD SHIPPING FOR ALL AUSTRALIAN DOMESTIC ORDERS OVER $100
Australian Shipping
| Cost |
Shipping Option |
Shipping Time |
| FREE |
Standard (orders over $100) |
2-5 Days* |
| FREE |
EXPRESS (orders over $170) |
1-2 Days* |
| $9.95 |
Standard (orders under $100) |
1-4 days* |
| $14.95 |
Express |
1-2 Days* |
Our Shipping Times are a guide only. Subject to Australia Post delivery schedule. Please see the link below for the Aus Post delivery time calculator.
Returns: If you return an item for a reason not related to a fault or error on our part (e.g. change of mind, wrong size chosen), you'll be refunded the item price only, not your original shipping charge.
https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
WA and NT is automatically sent via Express Post* and is usually 2-4 days.
You will be sent a tracking number for your order once shipped so that you can trace your parcel.
*TULIO reserves the right to rescind the complimentary express upgrade from individuals using our services in an unfair manner. For instance, excessive order cancellations/returns, making it unfeasible for us to continue to extend this complimentary service.
Processing Times
Orders are generally shipped within 48 hours of placing the order, excluding weekends and public holidays.
Express Post orders are always given priority and are sent same day if placed before 2pm.
Please also note that business days do not include weekends or public holidays.
International Orders
| Country |
Cost |
Shipping Option |
Shipping Time |
| New Zealand |
FREE |
Standard (orders over $199) |
3-7 Days |
|
$15.95 |
Standard (orders under $199) |
3-7 Days |
| Norfolk Island |
$14.95 |
Standard (orders under $199) |
3-7 days
|
| Papua New Guinea |
$25 |
Standard |
3-7 Days |
| Rest of World |
$35 |
Standard |
4-14 Days |
TULIO ships to Australia, New Zealand, Papua New Guinea, Singapore, Fiji, United Kingdom, France, Germany, South Africa & Sri Lanka.
Unfortunately due to the current tariffs imposed by the US, we are unable to ship orders to the USA at the moment.
This delivery is fully traceable with your tracking number.
Please note that this does not include customs processing delays.
International Taxes and Customs Charges
International customers may be required to pay sales tax, duty and/or customs charges.
All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge.Taxes and customs charges differ depending on the country and state of the shipping address.
We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.
TULIO is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.
